diana77 Platform Privacy Notice

This page describes what we collect when you use diana77 and how we keep that data protected. We at diana77 collect personal information only for account verification, regulatory compliance, fraud prevention, and payment processing. We do not sell your data to advertisers, and we do not share it beyond our compliance team except where required by law.

When you register on diana77, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or withdraw your balance, we collect and store specific personal details. This policy explains what we collect, how long we keep it, and your rights regarding that data.

diana77 operates across supported jurisdictions where local law permits. Our data handling practices comply with applicable privacy regulations in those regions. If you have questions about how your data is handled on diana77, this notice provides full details.

What Data We Collect on diana77

We collect personal information in several categories:

  • Account Information: Your name, email address, phone number, date of birth, and password (encrypted and hashed).
  • Identity Documents: Clear photographs of your KTP (identity card), passport, or driver's license, submitted during account verification.
  • Residential Address: Your current residential address, collected for account verification and KYC (Know Your Customer) compliance.
  • Payment Details: Your linked payment method information (e.g., OVO account number, e-wallet identifier, bank account details), used for deposits and withdrawals.
  • Transaction History: Records of all deposits, wagers, game rounds, settlements, and withdrawals on diana77, including amounts and timestamps.
  • Device and Browser Information: Your IP address, device type, browser version, and approximate geographic location, collected for security and fraud prevention.
  • Account Activity: Logs of login times, session duration, games or markets accessed, and support interactions.

We collect this data through direct submission (during registration and verification), automatic collection (via cookies and server logs), and from third-party payment processors (who confirm payment method ownership as part of deposit verification).

We do not collect unnecessary personal information

diana77 collects only the minimum data necessary for account verification, regulatory compliance, payment processing, and fraud prevention. We do not ask for unnecessary details, and we do not track your browsing outside diana77.

How We Use Your Data on diana77

We use the data we collect for the following purposes:

  • Account Management: Creating and maintaining your diana77 account, processing logins, and managing account recovery if you lose access.
  • Verification and Compliance: Verifying your identity and residential address, conducting anti-money-laundering (AML) checks, and confirming payment method ownership.
  • Payment Processing: Processing deposits from mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks, and processing withdrawals back to your original payment method.
  • Fraud Prevention and Security: Detecting suspicious activity, preventing account abuse, and protecting both your account and diana77 from fraudulent transactions.
  • Customer Support: Responding to your support inquiries via email, live chat, or phone, and resolving issues related to your account or payments.
  • Legal Compliance: Fulfilling regulatory obligations, responding to government or law-enforcement requests, and maintaining records for audit purposes.
  • Service Improvement: Analyzing aggregate usage patterns to improve diana77's features, markets, and payment options (without identifying individual users).

We do not use your data for marketing purposes or direct advertising. We do not sell your personal information to third parties. We do not use your data to profile you for behavioural targeting.

Third-Party Data Processors on diana77

We share your data with specific third parties only as necessary for service delivery:

  • Payment Processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet operators, and Indonesian banks (mobile banking, local payment, online payment, e-wallet) receive your payment method details only for processing deposits and withdrawals.
  • Identity Verification Providers: We may use third-party identity-verification services to confirm your documents during account verification.
  • Compliance and AML Services: We share limited identity information with compliance partners to conduct anti-money-laundering screening.
  • Hosting and Infrastructure Providers: Our servers and databases may be hosted by third-party cloud providers. Your data is encrypted in transit and at rest.
  • Law Enforcement and Government Agencies: If required by legal process (court order, warrant, or regulatory request), we may disclose personal information to appropriate authorities.

All third-party processors are bound by confidentiality agreements and are prohibited from using your data for purposes other than the specific service they provide to diana77.

Your data on diana77 is encrypted, access-controlled, and used only for the purposes you provide it—never sold, never shared without your consent or legal requirement.

diana77 editorial team

How Long We Keep Your Data

We retain your personal data for the duration of your account and for a period thereafter as required by law or legitimate business purposes:

  • Active Account Data: While your account is open, we retain all identity documents, transaction history, and payment details.
  • After Account Closure: Following account closure or voluntary deletion, we retain your data for a minimum of five (5) years to comply with anti-money-laundering regulations and to handle any dispute resolution or chargeback claims.
  • Transaction Records: We maintain transaction history indefinitely for regulatory compliance and audit purposes, but this data is de-identified (linked to your account only by encrypted token, not your name).
  • Payment Method Details: We delete linked payment information after your final withdrawal, except for records required for compliance audits.

If you request data deletion, we will delete personal information we are not required by law to retain. We cannot delete transaction records required for regulatory compliance, but we can de-identify them.

Your Rights Regarding Your Data

You have the following rights regarding the personal data we hold on diana77:

  1. Right to access

    You can request a copy of all personal data we hold about you. We will provide this within thirty (30) days of your request.

  2. Right to correct

    If your data is inaccurate or incomplete, you can request that we correct it. Contact diana77 support with details of the correction needed.

  3. Right to deletion

    You can request deletion of your data, subject to our retention obligations for compliance. We will delete non-essential data and de-identify required records.

  4. Right to object

    You can object to specific uses of your data. We will honour objections except where legal obligation requires retention (e.g., compliance audits).

To exercise any of these rights, contact diana77 support via email, live chat, or phone. We will respond within standard business-hour windows.

Cookies and Tracking Technology

diana77 uses cookies and similar tracking technologies for the following purposes:

  • Session Management: We use session cookies to keep you logged in while you navigate diana77.
  • Security: We use security cookies to detect and prevent unauthorized account access.
  • Preferences: We use preference cookies to remember your language selection, display settings, and market preferences on diana77.
  • Analytics: We use analytics cookies to understand how users navigate diana77, which features are used, and which markets (Liga 1, Piala AFF, Champions League, live casino, esports) generate traffic.

diana77 does not use cookies for third-party advertising or cross-site tracking. You can disable cookies in your browser settings, but doing so may limit functionality on diana77. Essential cookies for security and session management cannot be disabled.

Security, Encryption, and Data Protection

We at diana77 implement security measures to protect your personal data:

  • Encryption in Transit: All data transmitted between your device and diana77 is encrypted using TLS (Transport Layer Security) protocol.
  • Encryption at Rest: All stored personal data is encrypted at rest using AES-256 encryption.
  • Access Control: Only authorized diana77 personnel (compliance, support, and technical staff) can access personal data, and only for specific business purposes.
  • Regular Security Audits: We conduct regular security assessments and penetration testing to identify and remediate vulnerabilities.
  • Data Backups: We maintain encrypted backups of personal data to ensure recovery in case of system failure.

While we implement robust security practices, no system is completely secure. If you suspect unauthorized access to your diana77 account, contact our support team immediately. We will investigate, freeze your account if necessary, and assist with account recovery.

Data Storage and International Transfer

diana77 operates across supported jurisdictions. Your personal data may be stored on servers located outside your country. By using diana77, you acknowledge that your data may be transferred, stored, and processed in jurisdictions outside your jurisdiction of residence. We ensure that any such transfer complies with applicable data-protection regulations and that your data receives equivalent protection regardless of storage location.

If you are accessing diana77 from a jurisdiction that has specific data-transfer restrictions, contact us for clarification on where your data is stored and how it is protected.

Contact Us Regarding Your Data

If you have questions about our privacy practices on diana77, wish to exercise your data rights, or need to report a data security issue, contact our support team:

  • Email: [email protected] (responses within five (5) business days)
  • Live Chat: Available during business hours via the diana77 platform
  • Phone: English-language support available during standard business hours

We take all data-protection inquiries seriously and will respond promptly. If you believe your data has been misused or compromised on diana77, please report it immediately so we can investigate.

Changes to Our diana77 Privacy Policy

We may update this privacy notice from time to time to reflect changes in our practices or in applicable law. Material changes will be communicated to you via email or through a prominent notice on the diana77 platform. Your continued use of diana77 after any such change constitutes your acceptance of the updated privacy notice.

We last updated this privacy notice in current fiscal year. We recommend reviewing it periodically to stay informed about how diana77 protects your data.

diana77 operates across supported jurisdictions where local law permits. Our data handling practices comply with applicable privacy and data-protection regulations. Users are responsible for verifying that their access to diana77 complies with their own jurisdiction's laws. If you have concerns about data privacy specific to your jurisdiction, consult a legal professional or your local data-protection authority.

Legal and Jurisdiction Information

Service availability

diana77 services are available only where local law permits online gaming, wagering, and entertainment services. We do not represent that our platform is legal in all jurisdictions, nor do we target users in jurisdictions where such services are prohibited by law. The availability of diana77 varies by location; users are responsible for verifying compliance with their own jurisdiction's laws before accessing our platform or depositing funds. We do not offer access from jurisdictions where online entertainment wagering is prohibited or heavily restricted. diana77 operates on the understanding that users access our platform only in jurisdictions where such access is lawful. Our service terms include a jurisdiction-availability statement that users must acknowledge during registration. If at any point we determine that continued service to a particular jurisdiction would violate applicable law, we reserve the right to suspend or restrict access and will handle outstanding account balances according to our published withdrawal procedures. Users who attempt to access diana77 from prohibited jurisdictions may have their accounts suspended without recourse.

Account eligibility

Account creation on diana77 requires submission of identity documents and personal information. By registering, you confirm that you are of legal age in your jurisdiction and that you meet all applicable eligibility requirements under local law. diana77 does not knowingly permit account creation by individuals who are underage or ineligible under applicable regulations in their jurisdiction. We conduct identity verification (Know Your Customer, or KYC) as a mandatory part of account setup. Our verification process requires a clear photograph of your identity document (KTP, passport, or driver's license), proof of residential address, and confirmation of payment method ownership. If you do not meet eligibility criteria in your jurisdiction, or if you are uncertain whether you do, you should not create a diana77 account. We reserve the right to suspend or terminate any account that fails verification or where evidence suggests ineligibility. Disputes over account eligibility are reviewed by our compliance team and decided according to applicable law.

Local-law responsibility

Users are solely responsible for verifying that their access to and use of diana77 complies with the laws and regulations of their own jurisdiction. diana77 does not provide legal advice regarding whether access to our platform is lawful in your location. Before using diana77, you should independently confirm that online gaming and wagering is permitted where you are located and that you meet all age and eligibility requirements under local law. If laws in your jurisdiction change, or if you become uncertain about compliance, you should cease using diana77 and consult with local regulatory authorities or a legal professional. diana77 assumes that all users access the platform in compliance with their own jurisdiction's laws. We operate on a jurisdiction-available basis and reserve the right to terminate access from any jurisdiction at any time if we determine that continued service would violate applicable law or if we become aware of prohibited access.

Data and privacy scope

diana77 collects personal data (name, address, identity document information, phone number, email, payment method details, transaction history, and device information) as part of account verification, regulatory compliance, and payment processing. This data is used for Know Your Customer (KYC) verification, anti-money-laundering (AML) compliance, fraud prevention, account recovery, and customer support. We retain your data for as long as your account is active and for a period thereafter (typically five years minimum) as required by law or for legitimate business purposes. Your data is encrypted at rest and in transit; we do not share it with third parties outside our compliance and payment-processing teams except where required by law. For full details about how diana77 collects, uses, stores, and protects your data, please review this privacy notice. You have the right to request access to, correction of, deletion of, or export of your personal data, subject to applicable law and our retention obligations. Requests should be directed to our support team or privacy contact.

Contact for legal inquiries

If you have questions about diana77's legal compliance, jurisdiction availability, account eligibility, data practices, or privacy protections, please contact our support team. We maintain support channels including email ([email protected]), live chat (available during business hours), and phone (English-language support during standard business hours). For formal legal or compliance inquiries, please email our legal team; we will respond within a reasonable timeframe as permitted by law. diana77 welcomes inquiries from regulatory authorities, law enforcement, and government agencies; such inquiries should be directed to our compliance contact. Response times for standard support inquiries are typically within business-hour windows; however, during high-volume periods or holidays (such as Liga 1 matchdays, Piala AFF tournaments, Idul Fitri, Idul Adha, or Imlek), response times may extend but will remain consistent with our published service levels. Users may also contact diana77 to report suspected fraud, data security issues, or violations of our terms and conditions.

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